As a general policy, we do not automatically collect personal information from our website users. We do collect and store information on the domain used to access our website, the Internet address of the website from which a user links to this website and the date and time of the visit to our website. This information is used only to measure the number of visitors to our website and the route a user travels while within the website to better serve users in improved design and site navigation.
We provide several online forms to better serve the needs of members (for example, Contact: request for general program information or Online Banking Form: bank account application, debit card application). Personal information provided via any Customer online form is used only to process the member's request for service. These forms are transmitted via secured means. However, if the user is concerned about the security of transmitting this information via the Internet, the member is encouraged to contact the Customer Service directly to transmit the information another way.
Some forms such as the or “Contact Form: Request for More Information” form ONLY requests information from you that is considered public or non personal information that may be accessed through public means such as the phone book, utility records, etc. This is considered public information. We DO NOT request NON- public personal information on these non encrypted forms.
Online Banking Form
Personal identification, such as your bank account number and password, is collected, for example, when a valid Customer with active Customer account(s) enters the secure online banking area of the website and only if and when the website incorporates such form, it will be titled as such and indicate it is a Secure SSL Bank Compliant form. This information enables the Customer to regulate access of this information to those who request such access and those entitled to perform transactions on these account(s).
Secure Bank Certified SSAE 16 Servers
All Personal Information ie non public information such as your private bank information is encrypted and managed within our Bank Certified SSAE 16 server located within the continental USA.
It's important to note that the information we use about you helps us provide you with products, services and experiences that benefit you. You have the ability to control how your non-personal information is collected and used online.
Third Party Service Checks
To protect you, we may use tools and services provided by third-parties to help us decide whether to accept submissions from personal computers, mobile phones, or other devices. These third-party providers may check whether user devices have been identified with fraudulent or abusive transactions in the past, such as reported instances of identity theft, account takeovers, or malware attacks. For this purpose, a cookie, flash storage token, or other code file may be placed on your device to identify it in the future when you visit our website or connect with our other online applications. If you set your browser or device to reject these cookies or tokens, you may not be able to access some features of our website or other online applications.
When you access our website or other online applications, we will transmit this third-party device identification code to the third-party provider, along with data concerning certain technical attributes of your device such as the model, operating system, and browser version, as well as the IP address (all of which are used to confirm device identification). We may then receive information from these third-party providers indicating that submissions from a user’s device should not be accepted. We may also inform such third-party providers if we determine that a device has been used in connection with a fraudulent or abusive transaction with us. In addition, in certain situations, we may share with one or more of these third-party providers certain personal identifying information and information about the device you are using. If you receive a message from us indicating that a requested submission has not been processed, we will provide appropriate customer service contact information.
We may use personal information you transmit to us to respond to inquiries for service or information, or improve the service the Customer provides. Since email communication may not be secure against interception by unauthorized individuals, users may want to seek alternatives to email when it is necessary to provide sensitive or personal information.
We do not and will not transmit sensitive or personal information that can compromise or violate a user's privacy when communicating via email.
A link to a linked website (“Linked Site”) on this website does not mean that we endorse or accept any responsibility for the content, functioning or use of such Linked Site, and you enter any such website at your own risk. You agree that we have no control over or liability for information on Linked Sites. You should be aware that Linked Sites may contain rules and regulations, privacy provisions, confidentiality provisions, and other provisions that are different from the provisions provided on this website. We are not responsible for such provisions, and expressly disclaim any and all liability related to such provisions. We prohibit unauthorized hypertext links to this website, or the framing of this website.
National Do Not Call Registry
Help eliminate unwanted and uninvited calls from telemarketers to your home when you register your telephone numbers – at no cost – with the National Do Not Call Registry.
Register your residential and cell phone numbers online at donotcall.gov or by calling 1-888-382-1222. While this will stop most calls, you may still receive calls from businesses with which you have a business relationship.
For More Information
If you have any comments, concerns or questions regarding this Policy, please contact us at [email protected]